packers, loaders, and driver were all really good. Very helpful, very courteous.
Some issues with the setup and administration, but the great moving crews on both ends made up for the issues in the beginning. Ray worked with us on the front side to adjust to some scheduling errors and Adam led the unloading at delivery. I would definitely recommend.
The service was excellent. Thank you so much !!!
Very experienced team, customer oriented as expected but on top of that very friendly, our move experience was smooth and everything did happen as expected
Our experience was great, beginning with Rex Blakely the field rep who came out to our house and provided a very detailed estimate for the pack and move. He was very responsive to emails and calls and even stopped by for a visit while the packing was in progress, to ensure everything was going smoothly. Janet Mapes, our account coordinator was also very responsive and checked in with us everyday. The packers did an amazing job! We still can't believe how well our household goods were packed. The back end of our move however was studded with delays and some angst concerning moving our belongings into the house in a timely manner.
Considering the size of our move, only 3 items were found broken so far (haven't unpacked completely yet), which we were grateful for.
Overall, we would highly recommend Nelson Westerberg with Atlas Van Lines for any move.